Annette Yao
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EDUCATION:

The Chinese University of Hong Kong
International Asian Studies Program (IASP)
​Fall 2015


University of California, Santa Cruz
Sept 2012 - June 2016
Bachelor's Degree in Art

Leland High School
2008 - 2012

SKILLS:
  • Experience working with various art materials, including pencils, charcoal, acrylic paints, and digital painting software
  • Experience in Windows and Macs, PaintTool SAI, Krita, Photoshop, ClipStudio Paint Pro, Microsoft Word, Excel, and Powerpoint
  • Experience in and knowledge of 2D video game illustration, concept art, and storyboarding
  • Excellent organizational skills with a passion for maintaining a neat and orderly environment
  • Great communication and friendly customer service skills
  • Quick learner, multitasker, and motivated individual worker and team player
  • Capable of understanding both written and oral instructions
  • Consistent punctuality and attendance

WORK EXPE​RIENCE:

Starbucks
July 2016 - Present
Position: Shift Supervisor
  • Count and divide weekly cash tips
  • Oversee the floor
  • Manage cash from the registers and the safe
  • Communicate and coordinate tasks with all team members
  • Count and pull food inventory items
  • Ensure the store is ready for operation the next day
Position: Barista
  • Act as POS (Point of Service) and greet all customers
  • Operate the cash register
  • Warm food orders and create drinks
  • Maintain cleanliness and organization of both service and dining areas
  • Back up team members when necessary

Safeway
May 2016 - July 2016
Position: Deli Clerk
  • Operated the sandwich bar
  • Prepared hot foods and maintained internal temperature above 165 degrees
  • Took customer orders for hot and cold foods, as well as deli meats and cheeses
  • Answered customer inquiries
  • Kept items well-stocked
  • Washed and sanitized used dishes
  • Assisted teammates and deli manager when necessary

UCSC Porter Dining Hall
Sept. 2013 - June 2015
Position: Student Assistant
  • Helped the cooks prep and serve food
  • Maintained the Salad Bar
  • Replaced beverages and desserts
  • Washed dishes and composted uneaten food
  • Restocked plates, bowls, cups, utensils, and napkins
  • Restocked the Spice Rack
  • Wiped down tables and kitchen counters
  • Swept and mopped the floor
  • Answered customer inquiries

Pradeep Gundappa
Summers 2012, 2013
Position: House Cleaner
  • Cleaned the bathroom
  • Washed dishes
  • Vacuumed the carpet
  • Washed, dried, and folded laundry
  • Did drawings of the client when requested

Braces for Pretty Faces
Summer 2012
Position: Cleaning Assistant
  • Cleaned, wrapped, and sanitized orthodontic tools after use
  • Returned clean, dry tools to proper places
  • Wiped down chairs and work surfaces
  • Replaced plastic head rest covers
  • Assisted Dr. Yao and assistants when needed

PROJECTS:

Featherweight
January 2016 - June 2016
A computer game in which the avatar must collect chickens while evading hungry predators.

Eye of the Giant
January 2015 - June 2015
A computer game in which the player takes on the role of a giant rock golem to wreak havoc at a nearby town.
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